If you are using Microsoft Edge to download the Bet Angel software then Smartscreen might be popping up and getting in the way.
This can often happen if we have just updated the software to a newer version and Edge hasn't learnt to automatically trust it - To resolve this please follow the steps below;
1) When the file downloads click the three dots and then 'Keep'
2) Then choose 'Show more'
3) Next chose 'Keep anyway' and you'll get full access to the file:
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